Privacy policy | jamesottoallen

This privacy notice tells you what to expect us to do with your personal information.

Our contact details

Name: JAMES ALLEN PAINTINGS LIMITED
Website: www.jamesottoallen.com
Phone Number: +44 7360 636305
E-mail address: j.otto.richard.allen@gmail.com

The type of personal information we collect

We collect or use the following information to provide services and goods, including delivery:

Your name and surname
Your e-mail address
Your postal address
Your payment details (including card or bank information for transfers and direct debits)
Any other personal information shared in your message when using the contact form
Information collected through this website such as your browser, device, country, duration of browsing sessions, etc. using Google Analytics

We collect or use the following information for service updates or marketing purposes:

Your name, surname and contact details

We collect or use the following personal information for dealing with queries, complaints or claims:

Your name, surname and contact details
Your postal address
Your payment details
Your account information
Correspondence

How we get the personal information and why we have it

Most of the personal information we process is provided to us directly by you for one of the following reasons:

Identify you when you contact us
Provide you with the services you have requested
Give you a quote
Provide answers to your queries
Deliver your goods to you
Provide you with the services you have requested
Invoice you

The legal basis for processing your data is to perform the services you request or to take necessary steps prior to fulfilling that request and to comply with legal requirements.

How we store your personal information

Your information is securely stored through:

A password-protected laptop
A password-protected e-mail address

Your personal information is kept as long as it is reasonably required for legal or business purposes. Your electronic personal information is destroyed electronically by us.

Third Parties

We will neither share with nor sell to any third parties your personal information for marketing purposes.

We will share your personal information with third parties in the following cases:

When needed to deliver the goods and services you requested under the terms of service you accepted when you requested the services.
When required by the law.

This website is hosted by Wix.com. Your data may be stored through Wix.com’s data storage, databases and the general Wix.com applications. They store your data on secure servers behind a firewall.

Analytics

The services contained in this section enable the Owner to monitor and analyse web traffic and can be used to keep track of User behaviour.

Google Analytics (Google Ireland Limited)
Google Analytics is a web analysis service provided by Google Ireland Limited (“Google”). Google utilises the Data collected to track and examine the use of this website, to prepare reports on its activities and share them with other Google services. Google may use the Data collected to contextualise and personalise the ads of its own advertising network.
Personal Data processed: Tracker; Usage Data.
Place of processing: Ireland – Privacy Policy – Opt Out.

Contact form

By filling in the contact form with your data, you authorise this website to use your details to reply to requests for information, quotes or any other kind of request as indicated by the form’s header.
Personal Data processed: e-mail address; first name; last name; phone number (if provided).

Privacy Policies of other websites

This website contains links to other websites. This Privacy Policy applies only to our website, so if you click on a link to another website, you should read their Privacy Policy. When you leave this website by clicking on those links, please note that we have no control over the other websites, their content, their Privacy Policies, or how they might use your personal information. You click on links to other websites at your own risk.

Your data protection rights

Under UK data protection law, you have rights including:

Your right of access – You have the right to ask us for copies of your personal information.
Your right to rectification – You have the right to ask us to rectify personal information you think is inaccurate. You also have the right to ask us to complete information you think is incomplete.
Your right to erasure – You have the right to ask us to erase your personal information in certain circumstances.
Your right to restriction of processing – You have the right to ask us to restrict the processing of your personal information in certain circumstances.
Your right to object to processing – You have the the right to object to the processing of your personal information in certain circumstances.
Your right to data portability – You have the right to ask that we transfer the personal information you gave us to another organisation, or to you, in certain circumstances.
Your right to withdraw consent – When we use consent as our lawful basis you have the right to withdraw your consent at any time.
You are not required to pay any charge for exercising your rights. If you make a request, we must respond to you without undue delay and in any event within one month.

Please contact us at j.otto.richard.allen@gmail.com if you wish to make a request.

Our lawful bases for the collection and use of your data

Our lawful bases for collecting or using personal information to provide services and goods are:

Consent – we have permission from you after we gave you all the relevant information. All of your data protection rights may apply, except the right to object. To be clear, you do have the right to withdraw your consent at any time.
Contract – we have to collect or use the information so we can enter into or carry out a contract with you. All of your data protection rights may apply except the right to object.

Our lawful bases for collecting or using personal information for service updates or marketing purposes are:

Consent – we have permission from you after we gave you all the relevant information. All of your data protection rights may apply, except the right to object. To be clear, you do have the right to withdraw your consent at any time.

Our lawful bases for collecting or using personal information for dealing with queries, complaints or claims are:

Consent - we have permission from you after we gave you all the relevant information. All of your data protection rights may apply, except the right to object. To be clear, you do have the right to withdraw your consent at any time.
Contract – we have to collect or use the information so we can enter into or carry out a contract with you. All of your data protection rights may apply except the right to object.

Where we get personal information from

Directly from you
Publicly available sources

How to contact the appropriate authority

If you have any concerns about our use of your personal information, you can report a complaint to us at j.otto.richard.allen@gmail.com.
You can also contact the Information Commissioner’s Office if you are unhappy with how we have used your data.
The ICO’s address:

Information Commissioner’s Office
Wycliffe House
Water Lane
Wilmslow
Cheshire
SK9 5AF
Helpline number: 0303 123 1113
ICO website: https://www.ico.org.uk

Last updated on 31 January 2025